Covid19: New format Briefing - 25-09-2020

Testing for Covid19 in Suffolk  - Information





Many of the volunteers who provided such valuable support durning the pandemic, are back to work full time and the emergency team has now been stood down. 

As the operation drew to a close, most members of the team reported that there had been relatively litte recent requirement for shopping, with most most people having made more permanent arrangements for home delivery. 

The Parish Council records its sincere thanks to all the volunteers who provided such dedicated service to residents in need. throughout the early stages of the pandemic.  

The emergency teams in Stratford St Mary and Dedham have expessed the view that going forward there could be ongoing need for some form of 'good neighbour support group', in both areas, possibly involving recently retired people volunteering to support the elderly in need. This will be considered by the Stratford St Mary Parish Council at its meeting in November.

In the meantime, any residents who feel that they would be able to offer assistance should contact the emergency team leader.  (see below).

Personal details will not be publicised but will be kept confidential to the emegency team, for use only when a village resident needs your help.

Please use the link with Kelly, our emergency team leader, below to provide your name, address, telephone number and, where available, email address.

Thank you.

Bill Davies, Parish Council Chairman



or in the event of difficulty,

Contact the Parish Clerk


Home But Not Alone is a campaign launched in Suffolk in response the Coronavirus (Covid-19) outbreak. Its aim is to help connect people or organisations who want to volunteer in their communities, with neighbours who are most in need. Volunteers will help with essential services such as delivering groceries or medication, whilst following the Government’s social distancing guidelines. Anyone who would like to gift their time please download the Tribe Volunteer app from the Google Play Store or Apple Store.

 App details: from Apple App Store and Google Play Store

Please remember:

0800 876 6926 

The number that vulnerable residents can ring if they are in need  of help.


  The Home, But Not Alone Phoneline:

Freephone: 0800 876 6926

  • Staffed 9am to 5pm everyday
  • It is designed to help the most vulnerable in our communities
  • It takes on average 1,300 calls a week
  • The majority of calls are in relation to food deliveries and general enquiries

Phone calls are answered and cases managed by staff at each district, borough or county council depending on the type of enquiry.  Wherever possible we link people in need with local groups and businesses, who are doing an amazing job in our communities.  This phoneline is for vulnerable people in our communities, and not for general Coronavirus enquiries.